ZingerSpins.com: Play More than 300 Slots Instantly
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Frequently asked questions

Frequently Asked Questions


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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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Your question remains un-answered?
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Let us take you under our wing and give you the best treats when you join our amazing Zinger Rewards Scheme! Our 12-tier loyalty programme offers returning Zinger players some truly colourful incentives for spinning with us again and again. With free spins, cashback, VIP perks and even more available, you'll be absolutely flying once you join Zinger Rewards after playing with your very first pound!

OFF TO A FLYING START

Did you know that from just Level 1 you'll start to receive your daily free spins, setting you up for regular Zinger rewards?! We wouldn't recommend nesting here though, because our Zinger Rewards Scheme is specifically designed to help you fast-track through the levels to earn increasingly better treats!

Free Spins - FAST!

We weren't lying when we said that our Zinger Rewards programme was designed with fast-track progression in mind! But it gets better, because levelling up means more free spins, and quickly too! Once you're on each level, you'll get the corresponding amount of free spins every single day, just for logging in!

FAQS

Which games can I use my free spins on?

When you're given your free spins each day, the games that they can be used on will be specified. This means you'll get to spin on plenty of our 300+ slots. You might find your new favourite!

Are there wagering requirements on my free spins?

No! All wagering requirements have flown the nest and now your free spins really are free! Enjoy any winnings straight away!

Can I check my Zinger Rewards Scheme progress?

Of course. Just click the Rewards tab at the top of the homepage and you can check which level you're on and how far you are from the next!

Will my free spins be carried over to the next day?

Unfortunately not. All free spins are valid for 24 hours and any that aren't used will be lost when they're reset for the next day. More reason to come back and see us!

Terms & Conditions

  • The Company classifies players according to the cumulative wagering made by the players since their first deposit on the Site. The classifications are as follows:
  • Cumulative Wagering from Loyalty Level # of Daily Free Spins
    £1 1 1
    £470 2 3
    £1,590 3 5
    £4,500 4 7
    £21,000 5 10
    £46,000 6 12
    £100,000 7 15
    £225,000 8 18
    £500,000 9 20
    £1,500,000 10 25
    £2,500,000 11 30
    £5,000,000 12 50
  • Daily Free Spins are valid for 24 hours and cannot be accumulated.
  • To be eligible to be credited with your Free Spins, you must have made a deposit within the last 30 days.
  • Loyalty levels are being updated every 24 hours. i.e. if you made a bet today, your loyalty level will be upgraded, if applicable,on the following day or upon invitation.
  • Notwithstanding the modification provisions in the Introduction, the Company may stop/change the Loyalty program at any time.
  • The Company maintains the right to disqualify or exclude any player the loyalty program, if we reasonably suspect that the player has violated any of the terms and conditions on the Site.
  • To be eligible for cashback you need to be a registered and reach level 4 and above on the Site.
  • Cashback (as defined and calculated below) is calculated on a monthly basis at the end of each calendar month.
  • Every Player who wagered on the Site or Games during the calendar month will be paid a percentage of any losing bets on these games, to the player's account ("Cashback"), as follows:
    • level 4: wagering of a minimum of £100 will be paid 1% ;
    • level 5: wagering of a minimum of £100 will be paid 1.5% ;
    • level 6: wagering of a minimum of £100 will be paid 2% ;
    • level 7: wagering of a minimum of £100 will be paid 2.5% ;
    • level 8: wagering of a minimum of £100 will be paid 3% ;
    • level 9: wagering of a minimum of £100 will be paid 4% ;
    • level 10: wagering of a minimum of £100 will be paid 5% ;
    • level 11: wagering of a minimum of £100 will be paid 8% ;
    • level 12: wagering of a minimum of £100 will be paid 10% ;
  • The Cashback is calculated as a percentage of (All Real Games wagers) - (All Real Games wins)
  • The max Cashback that will be given to a player is £100 (only one account of every player may receive a Cashback).
  • The minimum Cashback members will receive (should they be eligible for it) is £1
  • Cashback will be credited by 18:00 on the 3rd of each month.
  • You may cash out winnings generated from your play with a Cashback at any time by providing debit/credit card details subject to you having previously funded your account with a cash deposit.
  • Daily Classic Terms and Conditions apply.
  • The General Bonus Terms and General Site Terms and Conditions will apply to the Secret Slots Loyalty Program.